Careers

JOB SUMMARY:

Coordinates and maintains marketing initiatives for the Company by implementing marketing campaigns, maintaining promotional materials inventory, assist in planning meetings and trade shows, develop web content, and overall work to strengthen and promote brand recognition and sales. Assist with building company sales goals and efforts to increase revenue and launch products as needed.  Provide support for the internal and external sales team. This is a part-time position offering a flexible schedule with the potential for full-time employment based on business needs and individual performance.

JOB ACCOUNTABILITIES:

• Ensure consistent presentation of company image through digital, print, and social media advert by upkeep of the Company’s websites including but not limited to, content updates, additions, search engine optimization, etc.
• Willingness to learn medical software and adapt quickly.
• Promotes products or services at conventions, seminars, and trade shows.
• Assists in preparation for trade shows with activities such as planning pre-show marketing, creating materials, and understanding show requirements.
• Works to create digital ad content, monitor ads and adjust as needed.
• Writes press releases and articles for websites and digital releases.
• Contributes to the maintenance and growth of the Company’s Social Media Account based on market trends and goals of the Company.
• Helps to manage and develop marketing materials ensuring they are relevant by assessing current inventory and forecasting future supply demands.
• Assist in the artwork design, creation, and execution of brochures, business cards, advertisements, presentations, coupons, flyers, etc.
• Works closely with sales to ensure campaign goals are achieved and tracks public responses.
• Assists with maintaining sales training materials for when new sales representatives join the company.
• Listens to and works closely with the sales team, enabling them to meet their objectives by providing them with the appropriate tools and materials to attract and drive new business.
• Assists with monitoring bid sites and assists with completion of all Bids, RFP’s and RFI’s.
• Prepares reports by collecting and analyzing information.

COMPETENCIES:

• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives
• Problem Solving – Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason
• Customer Service – Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance
• Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Conserves company resources
• Oral Communication – Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions
• Written Communication – Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents numerical data effectively; Able to read and interpret written information
• Social perceptiveness
• Working knowledge of Microsoft Office (Word, Excel, Outlook, Teams, etc), Adobe Creative Suite
• Knowledge of WordPress, Google Analytics, and SEO a plus.
• Willingness to learn new technologies to enable marketing to stay current in the marketplace

SUPERVISORY RESPONSIBILITY:

This position does not have supervisory responsibilities.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands to successfully perform the essential functions of this job are as follows:

• While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; talk or hear.
• The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch or crawl.
• Ability to uphold the stress of traveling.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/ EXPECTED HOURS OF WORK:
This is a Part-Time position with options for flexible schedules on-site. Potential for full time transition.

TRAVEL:

Ability to travel up to but not limited to 10% of the year, domestically.

JOB QUALIFICATIONS:

• Associate’s degree, Bachelor’s degree, or current enrollment in Marketing, Communications, Business, or related degree program.
• Minimum Experience: 2 years in social media marketing, sales and SEO
• Preferred Experience: 3-5 years, or equivalent combination of education and experience
• Relevant work experience may be considered in lieu of formal education
• Valid Driver’s License
• Experience in Trade Show Coordination a plus

PAY RANGE:

• $23-$26

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To apply to this position, please send your resume and cover letter to:

hr@utechproducts.com

JOB SUMMARY:
Serves as the first point of contact for visitors, customers, and employees while providing exceptional customer service and maintaining a professional office environment. This role combines traditional receptionist responsibilities with administrative and executive support, including office coordination, travel arrangements, mail processing, and assisting multiple departments with a variety of clerical and operational tasks.

JOB ACCOUNTABILITIES:

• Answers, screens, and directs incoming phone calls in a professional and courteous manner while serving as a central point of communication for callers, visitors, deliveries, and administrative support functions.
• Greets visitors, delivery personnel, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location while monitoring building entry and visitor access to ensure a secure and efficient front office environment.
• Provides administrative support to company leadership, including assisting with day-to-day executive office operations and supporting leadership requests as needed. This includes requests to assist with ordering meals, preparing coffee or tea, or other tasks that enable leadership to operate efficiently.
• Receives, sorts, logs, scans, and distributes incoming mail, packages, courier deliveries, and other correspondence; coordinates outgoing mail and shipping activities, including postage processing.
• Assists the Finance, Human Resources, Customer Service, Marketing, and Operations departments with clerical, administrative, and special projects.
• Coordinates domestic and international business travel, including researching travel options, booking flights, hotels, rental vehicles, preparing itineraries, and maintaining travel documentation.
• Processes and maintains company records, reports, databases, administrative logs, invoices, and other documentation with a high level of accuracy.
• Coordinates visitor parking validations and assists with the day-to-day operation of the front office and general office operations, including building maintenance coordination and vendor visits as needed.
• Performs other duties and special projects as assigned.

COMPETENCIES:

• Excellent organizational and time management skills.
• Ability to prioritize competing responsibilities.
• Strong customer service and interpersonal skills.
• Ability to handle confidential information with discretion.
• Ability to anticipate needs and work proactively.
• Experience coordinating multiple projects simultaneously.
• Strong written and verbal skills, with the ability to positively communicate with all levels of employees: one on one, as well as in groups.
• Ability to work independently, multitask and work with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
• Proficient with Microsoft Office Suite

SUPERVISORY RESPONSIBILITY:
This position has no supervisory responsibilities.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a professional office environment. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical
demands to successfully perform the essential functions of this job are as follows:

• While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; talk or hear.
• The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/ EXPECTED HOURS OF WORK:
This is a full-time non-exempt position. Days and hours of work are Generally Monday through Friday, 8:30 a.m. to 5 p.m.

TRAVEL:
This position has no travel requirements.

JOB QUALIFICATIONS:

• Minimum Education High school diploma or equivalent
• Minimum Experience: At least one year of experience in general secretarial and/or clerical work required
• Preferred Qualifications: 2+ years of receptionist, administrative assistant, executive assistant, or office administration experience.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPENSATION:
$18.00-$25.00/hr

To apply to this position, please send your resume and cover letter to:

hr@utechproducts.com

Technical Sales Associate – Clinical AI Solutions

JOB SUMMARY:
Providing superior service and remote support to all our clients with the EndoVault program and its ancillary tools and other duties as assigned.

JOB ACCOUNTABILITIES:

• Answer phone calls and create tickets for them • Install SQL Server, Native Client, SMSS & Express
• Document and Close Tickets • Install EndoVault
• Escalate tickets as needed • Run queries as needed for troubleshooting
• Send messages through ERP to staff and clients • Install and configure local database
• Communicate with team members via MS Teams
• Add user to EndoVault and update credentials
• Install ENR • Resend images as needed in EndoVault
• Construct ENR reports • Update picklists in EndoVault
• Install, Troubleshoot, and correct GRS reports • Regenerate reports in EndoVault
• Understand the basics on ARGUS • Configure camera setup in EndoVault
• Identify message locations for interfaces • Unlock procedures
• Stop and Start Interfaces services as needed • Modify procedure reports in EndoVault
• Identify where interfaces failed • Configure reports \ build queries
• Identify logs from interfaces and be able to read them
• In house IT Support, including making cables as needed
• Site maintenance on client accounts in System information in ERP
• Site Visits
• Build new client systems prior to sending to clients
• Ability to train clients on EndoVault
• Identify issues with ENDOACCESS
• Basic troubleshooting with Qlinical
• Comprehensive understanding of EPIC API
• Document issues with Image Ark
• In-House client builds
• Install ARGUS
• Other duties as assigned

COMPETENCIES:

• Speaks clearly and persuasively in positive or negative situations
• Identify and resolve problems quickly and efficiently
• Exhibits high attention to detail
• Exhibits patience and persistence in the face of obstacles
• Responds well to questions
• Customer/Client Focus
• Technical Capacity
• Excellent customer service skills required
• Gathers and analyzes data skillfully
• Adapts well to change
• Spanish or other languages a plus

SUPERVISORY RESPONSIBILITY:
This position has no supervisory responsibilities.

WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands to successfully perform the essential functions of this job are as follows:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment.
• The employee is occasionally required to climb or balance; and crouch or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/ EXPECTED HOURS OF WORK:
This is a full-time non-exempt position. With shift availabilities during Monday through Friday of 7:00AM to 3:30PM, 8:30AM to 5:00PM, or 9:30AM to 6:00PM. The shifts will be assigned by the manager of your department.

TRAVEL:
Up to 30% travel required domestic and international to customer sites for installation, upgrades, implementations, and training.

JOB QUALIFICATIONS:

• Minimum of Associate degree in Computer Science or related field.
• Must have basic working knowledge of SQL; understanding of a database structure and how to execute simple statements.
• Experience with EHR, EMR, or practice management software a plus.
• Experience providing software support a plus.

Pay Range:
$21.00-$24.00 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

To apply to this position, please send your resume and cover letter to:

hr@utechproducts.com